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steve

United Kingdom
316 Posts

Posted - 25 Jul 2017 :  14:46:56  Show Profile  Visit steve's Homepage  Reply with Quote
When emailing Support, please inform us of the version/build of Pulsonix you are using and if the request references design data or functionality on a design, include the design data/libraries/technology files etc or an example design that will replicate the behaviour itself.

Also include step-by-step instructions to ensure we replicate your actions so to see what is happening.

All of this will ensure a quicker response and assist during the investigation process.

Thank you

Pulsonix Assistance
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