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 Installation and Licensing
 License Server V12 - Installation Error
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georg.schmidt

Germany
25 Posts
Posted - 02 Aug 2022 :  09:43:09  Show Profile  Reply with Quote
Hi,

I just wanted to install the current version of the License Server and got the following error during installation. Operating System is Windows Server 2012R2. Any ideas?

Regards, Georg

Image Insert:

3.41 KB

lewism@pulsonix.com

United Kingdom
62 Posts
Posted - 02 Aug 2022 :  12:30:15  Show Profile  Reply with Quote
Hi Georg,

Could you try installing the VS 2017 runtime file from our website please and run the installation of V12 NLS again.

https://www.pulsonix.com/downloads/tools/programs/vcredist_vs2017_x64.exe

Many thanks.




Lewis
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georg.schmidt

Germany
25 Posts
Posted - 02 Aug 2022 :  12:52:52  Show Profile  Reply with Quote
Hi Lewis,
thanks for your reply Unfortunately that didn't work. I got the same error again.
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lewism@pulsonix.com

United Kingdom
62 Posts
Posted - 02 Aug 2022 :  14:48:45  Show Profile  Reply with Quote
Hi Georg,

Could you try running the NLS installer again and use the 'no change in licensing' option. Hopefully this will solve the issue. Please let us know if it does/doesn't work and we can investigate further for you.

Lewis
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georg.schmidt

Germany
25 Posts
Posted - 08 Aug 2022 :  10:26:57  Show Profile  Reply with Quote
Hi Lewis,
sorry for the late reply, I could'nt try it out earlier.
That was the trick, now the installation ran through.
Thanks for your support!
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lewism@pulsonix.com

United Kingdom
62 Posts
Posted - 08 Aug 2022 :  10:31:56  Show Profile  Reply with Quote
Hi Georg,

Thank you for letting us know.

Lewis
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